Troubleshooting Intro

Troubleshooting Intro

This guide is intended to provide solutions for common problems. If your problem is not listed below, make sure to contact us!

Before moving on, verify that you are using the latest available version running faraday-manage status-check for the Server and faraday-client -v for the Client.

To get the latest available version, check the Customer Portal.

We recommend upgrading to the latest version before proceeding.

Also, to get a better understanding of most problems you can run the Faraday Client using --debug or -d option.

For traceback troubleshooting you need to open the Faraday logs and search for the string ERROR. Logs are located on /home/faraday/.faraday/logs.

    Still looking for answers? You can try opening a ticket.
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